1. Introduction
Flowwise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI consulting services and website.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Company name and job title
- Business requirements and project details
- Communication preferences
- Payment and billing information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns and analytics
- Cookies and similar tracking technologies
2.3 Lead Generation Data
For our lead generation services, we collect:
- Target market criteria and preferences
- Lead qualification requirements
- Campaign performance data
- Lead interaction and response data
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing AI consulting services and support
- Processing payments and managing accounts
- Generating and qualifying leads for your business
- Communicating about services, updates, and offers
- Improving our services and website functionality
- Complying with legal obligations
- Protecting against fraud and security threats
4. Information Sharing and Disclosure
4.1 We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4.2 Limited Sharing
We may share your information in the following circumstances:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
- Secure data storage and backup systems
6. Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Contact information and lead data are typically retained for 7 years after the last interaction, unless you request earlier deletion.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request data portability
- Object to certain processing activities
7.2 Cookie Management
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: [email protected]
- Phone: +1 920-728-1611
- Address: 3100 Caldera Blvd Apt 817, Midland, TX 79705-2535
15. Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer at the above contact information with "Privacy Inquiry" in the subject line.